Hi, I am working on a staging (subdomain) development site. I removed the registration / site key of the live site from my account so that I can have 3 sites one of which is the development site. I have WP 6.9.1 and 4 plugins: WPML Media Translation 3.0.0, WPML Multilingual CMS 4.8.6, WPML SEO 2.2.4 and WPML String Translation 3.4.1. I want to update to the latest versions so to translate all the content on my site and have everything up to date. But every time I try to update it says 'Update failed'. I don't understand why - and nothing I do affects it. I don't want to delete all the plugins and instal them manually to start fresh - I first want to see if this can be fixed simply. Do you maybe know why this is?
In addition, if I go to WPML>Translations Dashboard I get "WPML detected a change in your site’s URL" and I am not sure what to do with this. I cannot access any of my translations from this dashboard. Plus, on the Support page I also get "WPML plugin cannot connect to wpml.org" while if I check the Error Connection everything seems to be working fine. No idea where all these bugs are coming from.
I appreciate your help and thanks in advance!
First and foremost, your account allows you to have 3 productions websites, and 9 development websites, so it's not necessary to delete a production website to add a development one.
Now, about the staging website specifically, it's best that you re-register it from 0:
1. Go to wpml.org/account/sites and remove the website from the list;
2. Add it again and copy the newly generated key;
3. In your website's admin panel, go to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site";
4. Register the website again, with the key you copied in step #2;
This does not have any impact on existing translations. You can proceed safely. After that, you should have no issues updating the plugins.
