This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was concerned about the unusually high number of credits (over 90,000) showing on their WPML account and was worried about potential extra charges.
Solution:
We contacted our development team to investigate the issue. It was confirmed that the high credit count was a mistake on our end. We assured the client that these extra credits will remain on their account and they will not be charged additionally for them.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
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This topic contains 1 replies, has 2 voices.
Last updated by 1 year, 9 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00) |
