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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 0 voices.

Last updated by Kor 17 minutes ago.

Assisted by: Kor.

Author Posts
January 13, 2025 at 8:11 am #16586840

luukv-6

Hi Kor,

Thanks for looking into this. I do however still have some questions;

1. Why do I need to translate the header template? Can't I translate it using the WPML translation page?

2. Could you also look into my FAQ section issue? A FAQ loop template isn't correctly 'translated' from ENG to NL and taxonomies are missing when updating other (NL ELementor) content.

Thanks in advance!

January 13, 2025 at 8:13 am #16586844

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Could you tell me a little bit more about the FAQ section issue? Maybe you can share some links and screenshots of the issue?

January 13, 2025 at 5:44 pm #16590226

luukv-6

Hey Kor,

Thanks for the follow-up.
I (as a developer) am not sure yet how this bug is happening and how I can reproduce it but it happens a lot of times.

Steps to try:
1. When editing the NL or ENG homepage (try both!!) in Elementor and am going to this section.
2. I want to pre-filter a "Loop Grid" on a taxonomy term.
3. The FAQ post type has translatable custom taxonomy: categories. These categories should be shown here.
4. Sometimes no taxonomies are shown, sometimes the ENG categories in the NL homepage or vice versa.

When I edit or publish the ENG page and wait for the WPML auto translate job to sync it to the NL version, the NL version will have no FAQ items since the filters are reset. Then I have to manually do the above steps for the NL page.
Hope this screenshot helps.

iScreen Shoter - Brave Browser - 250113183829.jpg
January 14, 2025 at 4:56 pm #16594112

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you update Elementor Pro so that I can recheck?

Screenshot_199.jpg