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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client translated their footer widget, but the links in Arabic were not directing to the correct Arabic pages.
Solution:
We advised the client to edit the footer widget links to use absolute URLs instead of relative ones. For example, changing

/my-account/

to

https://eg.prcnstore.com/my-account/

. After updating the links, the client should go to the WordPress Dashboard > String Translation and translate the URLs to their Arabic equivalents, such as translating

https://eg.prcnstore.com/my-account/

to

https://eg.prcnstore.com/ar/my-account/

. This process should be repeated for all relevant links.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 0 voices.

Last updated by Christopher Amirian 3 weeks ago.

Assisted by: Christopher Amirian.

Author Posts
April 21, 2026 at 8:00 am #17982976

Altaf Hussain

i already traslate my footer widget but some pages link is already in arabic but when i click on arabic its not goes to arabic pages

April 22, 2026 at 10:02 am #17986977

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Would you please provide the debug information?

https://wpml.org/faq/provide-debug-information-faster-support/

May I ask you to use the separate widget mode and not the transcription? So you will have full access to the widget?

https://wpml.org/documentation/getting-started-guide/translating-widgets/#display-different-widgets-each-language

Thanks.

April 26, 2026 at 12:26 pm #17995288

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hello,

Thank you for the debug information. I checked the widget in the front end, and I see that you have the link, for example, to an account like this:

/my-account/

That is not the correct way. Please edit the widgets and instead of the relative URLs use absolute URLs such as:

hidden link

Save the widget and then go to WordPress Dashboard > String Translation.

Search for "hidden link" and translate it to "hidden link" that should do the trick.

Do the same thing for the other links.

Thanks.