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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Last updated by Bigul 1 month ago.

Assisted by: Bigul.

Author Posts
May 12, 2025 at 9:36 pm #17024671

mathiasA-14

Background of the issue:
I am trying to create translations for real estate listings using the WPResidence theme and have the images, especially gallery images, copied automatically to the translated version, as configured in WPML settings. The issue can be seen on this page: hidden link.

Symptoms:
I expected the translated listings to have the same set of gallery images as the original listings, with only one featured image appearing. Instead, I am experiencing inconsistent behavior: sometimes only the featured image is copied, and the gallery images are missing in the translation. In some cases, like French, trying to fix it by updating the translation results in duplicated featured images.

Questions:
Why are the gallery images not being copied automatically to the translated listings?
Why does updating the translation sometimes result in duplicated featured images?

May 13, 2025 at 9:38 am #17026287

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

This may be a sync issue. Please open the original post for editing: hidden link

Make a minor edit to the post contents (to refresh the translation settings) and save the changes.

Then update the translation and clear all types of caches and make sure the bug exists or not.

--
Thanks!

Bigul

May 13, 2025 at 2:46 pm #17028669

mathiasA-14

I modified a part of one of the listings and it worked — the images were copied, but the featured image was duplicated. However, after I cleared the site's cache, the images were deleted again and only the featured image remained.
Could it be that Speed Optimizer by SiteGround isn't compatible with WPML?

May 14, 2025 at 7:15 am #17030478

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. This requires further checking. Please create a test product with featured & gallery images, and duplicate it to the Spanish language. Then, clear all types of caches and make sure the bug exists with the test product.

It would be great if you could consider a staging/dev site (clone copy of the live site) on the same server. So we can troubleshoot the bug without affecting the live site.

--
Thanks!

Bigul

The topic ‘[Closed] Inconsistent Image Duplication When Translating Listings (WPResidence Compatibility Issue)’ is closed to new replies.