Is WPML server down. ATE is not loading

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to use the Advanced Translation Editor (ATE) as it was not loading and displayed an error 503.
Solution:
The issue resolved itself without any intervention from the client. If you're experiencing this issue, we recommend waiting a short period to see if it resolves on its own. However, if the problem persists, please check our related known issues and ensure you have the latest versions of themes and plugins installed. If none of these steps work, we highly recommend opening a new support ticket.

This solution might be irrelevant if it's outdated or not applicable to your case. If you need further assistance, please visit our support forum.

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Tagged: ATE

This topic contains 2 replies, has 1 voice.

Last updated by Noman 1 week, 2 days ago.

Assisted by: Noman.

Author	Posts
January 30, 2026 at 11:14 am #17777496
kadrij	Hello. I cannot translate today. ATE is not loading and I get a error 503
January 30, 2026 at 11:22 am #17777590
kadrij	2026/01/30 10:47:56 AM ATE Server Communication Service Unavailable 0 0 {"url":"https:\/\/ate.wpml.org\/api\/wpml\/sync\/all","requestArgs":{"method":"POST","body":{"ids":["129712648","179877684"]}},"status":503}
January 30, 2026 at 12:01 pm #17778003
kadrij	Everything is back to normal without doing anything to fix it. So it's ok
January 30, 2026 at 12:05 pm #17778010
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. That’s great to hear and thank you for confirming! If you notice any further issues, please let us know and we’ll be happy to help. Thank you for your patience and cooperation