Issue Activating WPML String Translation in Arabic

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to activate the WPML String Translation plugin for Arabic on your website, but after activation, your website doesn't load and displays a critical error.
Solution:
We recommend taking the following steps to resolve the issue:
1. Ensure you take a full backup of your website and database before proceeding.
2. It is highly advised to try these steps on a staging or development site first to avoid compromising your live website.
3. Make sure all plugins (including third-party ones) and your theme are up to date.
4. Try activating the WPML String Translation plugin.
5. If the problem persists, deactivate all plugins except WPML and switch to a standard WordPress theme like 2021 or 2024, then try activating the plugin again.
6. Gradually reactivate other plugins one by one to identify if any specific plugin is causing the conflict.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 3 replies, has 1 voice.

Last updated by Waqas Bin Hasan 1 year ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
March 12, 2025 at 10:32 pm #16809344
bilalB	Background of the issue: I am trying to activate the WPML String Translation plugin for Arabic on my website. Symptoms: After activation, my website doesn't load and displays a critical error. Questions: Can you please assist me in resolving this problem?
March 13, 2025 at 7:26 am #16810028
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Are you using the latest version of WPML String Translation 3.3.1? If not, please download the plugin here: https://wpml.org/download/wpml-string-translation/?section=changelog --- If this does not solve the issue, please provide us with more details about the error. If possible, enable WP DEBUG and provide us with the details. Guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ Best regards Andreas
March 13, 2025 at 10:59 pm #16813939
bilalB	Hello, I will be sending the content of the error log file to help you identify the issue. Since I was unable to send the file content directly in the chat, I have uploaded it to Google Drive and attached the link below: hidden link Thank you for your support!
March 14, 2025 at 1:05 pm #16816948
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. I'm assigned this ticket and 'll assist you accordingly. The debug log contains mostly deprecation notices and a few Fatal errors which are coming from 3rd party plugins. The fatal error is coming from a GDPR plugin. This is causing the site to break. So you can try the following: IMPORTANT: Please take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised. - Make sure all plugins (including 3rd party) are up to date, as well as, the theme. - And then try activating String Translation. - If it remains the same, then deactivate all plugins except WPML and switch to a standard WordPress theme like 2021 or 2024. - And activate String Translation. - And then start activating other plugins one by one. Regards. P.S.: I'll be off over the weekend and 'll be able to attend on Monday.