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Supporter timezone: Europe/Paris (GMT+02:00)

This topic contains 2 replies, has 2 voices.

Last updated by fredericE 5 years ago.

Assisted by: Yvette.

Author Posts
March 31, 2021 at 1:13 pm

fredericE

We have an e-commerce website in with 5 languages (Danish, English, German, Swedish, Norwegian).

The site primary language is Danish.

In WooCommerce > WooCommerce Multilingual, we set the multi-currency and al is good.

We have issue with the value displayed in the WooCommerce price filter values.
When we are in Danish, everything is good but in English, we see the correct currency but *the values* are from the Danish site and not the English site.

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Our cheapest price is 29.95€ and the most expensive is 49.95€ so I would expect the value to range between this 2 values.

April 1, 2021 at 11:30 am #8448329

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hello

This issue was identified as a bug and escalated already with this ticket:
https://wpml.org/forums/topic/woocommerce-price-filter-in-2nd-languages-show-default-language-values/page/2/#post-7610953

In our current logic, we're apparently not looking for custom prices. It's our bug and we are working on a fix. From the notes in the development ticket - I can see that this use-case was never considered.

It is like a "missed feature". It looks like it might be delivered in version 4.12 of WCML. To give you an idea - we are on version 4.10.4

So, it looks like it will take time.
I think you need to make the best decision for your own timeframe based on this information.

I have added this ticket to the list of clients waiting for a solution.
Before I set this ticket to the status "Escalated" - do you have any other questions about this topic?

April 1, 2021 at 12:06 pm #8448713

fredericE

Hi,

No more question, I will have to remove the price filter untill the issue is resolved.
Please set the status to 'Escalated'

Thank you