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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 0 voices.

Last updated by jonathanH-21 11 hours, 38 minutes ago.

Assisted by: Kor.

Author Posts
December 3, 2025 at 4:02 pm #17631623

jonathanH-21

See video from my client that shows the process for getting the Welsh page back live after it shows a 404 and links not saving:

hidden link

hidden link

hidden link

December 4, 2025 at 8:25 am #17632886

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Based on your screen recording hidden link , it looks like there is something wrong with your Website's permalinks. I'll wait for your package on your other ticket to investigate this further on my local installation.

December 6, 2025 at 3:14 pm #17640566

jonathanH-21

Ok thanks. I have just replied to the other ticket.

December 8, 2025 at 6:44 pm #17645218

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I have the package and I will troubleshoot this further locally and I will come back to you as quickly as possible.

December 9, 2025 at 9:55 pm #17649564

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. My apologies for the delay, as I would need more time to investigate this. I will come back to you as quickly as possible.

December 10, 2025 at 9:36 am #17650929

jonathanH-21

OK thanks, please let me know