Thank you for your patience. I have checked further but was unable to find any new information at this time.
To continue and escalate the issue, I would need to take a copy of your staging site for further investigation. Please let me know if that is okay with you and I have your permission.
Please also provide FTP access so I can try to take a copy of the staging website. I attempted to disable the Kinsta plugins, but that caused a fatal error on the staging site.
It appears that I’m unable to install Duplicator or All-in-One WP Migration, as they seem to be blocked by your hosting. Are you aware of any alternative plugin we could use to create a copy of the site?
If not, could you please also provide a ZIP archive of the website files along with a database export so we can proceed further?
I have started backup but it is very slow and being interrupted by server, so it does not finish. I am not sure if it is due your server or disk size.
Can you please try to create a backup via All in one Migration or Duplicator, but make sure to exclude media files / backups / large files to keep the package small in size.
I have tried few times but I was not able to create a backup.
Regards,
Drazen
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