Skip to content Skip to sidebar

Home › Support › English Support › [Resolved] Menu and footer missing on translated homepage

[Resolved] Menu and footer missing on translated homepage

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing issues with the Slider Revolution plugin on their multilingual website. The English version of the homepage displays a Lithuanian slider, and editing the translated versions with Elementor results in continuous loading without any changes. Additionally, the Estonian, Latvian, and Russian versions of the homepage lack menus and footers, and an unintended search box appears at the bottom.
Solution:
We configured the custom fields to "Copy" for the theme page options to ensure that the settings are consistent across all languages. This adjustment should resolve the issue with the Slider Revolution plugin not displaying the correct sliders for different language versions. We recommend the client to check if the sliders are now correctly displayed in each language.

If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please visit our known issues page to check for related problems. Ensure you have the latest versions of themes and plugins installed. If further assistance is needed, we highly recommend opening a new support ticket through our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/home-page-is-not-translated-2/

Tagged: 

This topic contains 4 replies, has 0 voices.

Last updated by uabV 6 days, 13 hours ago.

Assisted by: Kor.

Author Posts
August 14, 2025 at 8:46 am #17320179

uabV

English version homepage is almost fine: hidden link
I need to change the slider hidden link , currently it's Lithuanian version instead of English.
It's being handled by the Slider Revolution plugin hidden link
Sliders were automatically created for each language. hidden link
Each slider has a shortcode.
original homepage in Lithuanian language can be edited by Elementor and I can select the slider, but for translated version editing by elemntor does not work
It's just loading and nothing happens Elementor hidden link
If I try the safe mode - nothing can be edited. hidden link

Homepage - hidden link

For Estonian, Latvian and Russian versions homepages does not have menu or a footer, I don't know how to turn it on.
hidden link
hidden link
hidden link

Also, a search box appeared at the bottom which should be there hidden link

By the way to edit WordPress files there is a plugin WP file manager and a backup has been made.

Thank you for your help in advance.

August 14, 2025 at 4:03 pm #17321609

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked and I cannot figure out how the header and footer is configured.

I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To guide you further, please adhere to these instructions:

1. View the Duplicator instructions video: hidden link

2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.

Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.

Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
August 15, 2025 at 7:02 pm #17324197

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I have the copy and uploaded it to my local dev site. I will check and get back to you as quickly as possible.

August 18, 2025 at 8:27 am #17326562

uabV

Appreciate your help! Will be wating for the update.

August 18, 2025 at 4:02 pm #17328672

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've configured the custom Fields to "Copy" for your theme page options as shown in this screen recording hidden link and it should work fine now. Could you check?

August 18, 2025 at 6:16 pm #17329181

uabV

Thank you a lot for your help!!!!