Product price calculation forms, using Acowebs Product add-ons, are not appearing on some products i...

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This topic contains 6 replies, has 0 voices.

Last updated by Bobby 3 months, 2 weeks ago.

Assisted by: Bobby.

Author	Posts
September 8, 2025 at 3:14 pm #17384180
michelR-20	<b>Background of the issue: </b> I am trying to have the French product add-on form appear as it does on the English product page. The issue can be seen on this page: hidden link. The forms are working as expected on these pages: hidden link, hidden link, hidden link, hidden link, hidden link, hidden link. <b>Symptoms: </b> Product price calculation forms, using Acowebs Product add-ons, are not appearing on some products in the second language. When inspecting the HTML of Product Pages where the forms do not appear, the forms codes "wcpa_" have been replaced by fallback "wcpa_skeleton_loader". Forms are not showing on these pages and other product pages that share the same forms : hidden link, hidden link, hidden link*. <b>Questions: </b> Why are the product add-on forms not appearing on some French product pages? How can I ensure the French product add-on forms display correctly like on the English product pages?
September 8, 2025 at 8:12 pm #17385017
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, The Product Addons For WooCommerce is compatible with WPML, if possible, please review the following documentation and verify that the steps are followed in order to make the 2 plugins work well. hidden link Let me know your results, please.
September 9, 2025 at 12:55 pm #17387191
michelR-20	Hi Bobby, Thanks for your reply. I have verified the steps and have several forms working correctly. But 3 are not working in the second language. I have set up a copy of the site as staging site. If you provide me with an email I can share server access and admin login.
September 9, 2025 at 11:18 pm #17388951
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	I would like to request temporary access (wp-admin and FTP) to your site to test the issue. (preferably to a test site where the problem has been replicated if possible) Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, Bobby
September 19, 2025 at 5:14 am #17415273
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for the access details! Reviewing this product: hidden link On the staging site it's working OK but on the live site it's part of the issue. Reviewing the rest of the products, it looks like it only works when I edit the add-on options and enable "Fleece New" See screencast: hidden link is there anything specific you can recall that would be different between this option and the rest?
September 19, 2025 at 6:29 pm #17417649
michelR-20	Hi Bobby, On the live site I replaced the forms to: - AllinONE >> FLEECE NEW - AllinONE >> POLOS NEW - AllinONE >> CAPS NEW Now all the forms display in French like the English. But, for the French Products: T-shirts, Fleece, Polos and Caps, the Unit Price is displaying $0. eg. hidden link [removed]
September 22, 2025 at 8:09 pm #17423296
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for updating me! Where do you currently set the unit pricing? If we add 12 units it works OK but I do see that the unit pricing is showing 0 compared to the 3.34 on the EN product. In the backend where do you set unit pricing?

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