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Supporter timezone: Europe/Madrid (GMT+01:00)

This topic contains 2 replies, has 0 voices.

Last updated by rannooo 19 hours, 7 minutes ago.

Assisted by: Marcel.

Author Posts
January 13, 2025 at 3:25 pm #16589297

rannooo

<b>Background of the issue: </b>
I am trying to change the RankMath snippet but can't translate the updated title and description because the translation manager won't show these strings.

<b>Symptoms: </b>
RankMath title and description are not visible for translation.

<b>Questions: </b>
Why are the RankMath title and description not showing for translation?
How can I make the updated RankMath snippet translatable?

January 13, 2025 at 4:07 pm #16589708

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

Certain titles and descriptions are treated as strings, as explained here: hidden link. Could you clarify exactly what you're looking for? Are you referring to the title of a specific page or a general title?

Best regards,
Marcel

January 13, 2025 at 4:13 pm #16589824

rannooo

I mean RankMath meta title and description shown in the screenshot. Before, I could update it in English and then I could use Translation editor to auto translate these (I think permalink translation is also broken actually). Now I can't do this from WPML Translation editor...

Screenshot 2025-01-13 at 11.11.59.png
January 13, 2025 at 5:16 pm #16590186

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

yes, the regular workflow is to translate directly from the editor, as it is included there. Could you please provide the specific permalink from the backend of that page? I’d like to check hat example to see why this is no longer working.

I would like to request temporary access (both wp-admin and FTP) to your site to investigate the issue more thoroughly. Ideally, it would be best to have access to a staging/testing site where the issue can be replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards,
Marcel