Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 -
- 12:00 – 16:00 12:00 – 16:00 12:00 – 16:00 12:00 – 16:00 12:00 – 16:00 -

Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by Dražen 5 days, 13 hours ago.

Assisted by: Dražen.

Author Posts
March 21, 2026 at 6:30 pm #17915920

anniekB

There was a site in development: hidden link that has 23118 credits assigned to it. This project is no longer active or available. But in my WPML account this url is not visible anymore and so I can't delete is to assign the credits to my account. Could you help me with this please?

March 23, 2026 at 6:59 am #17917087

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

I’m not able to see this website registered in our system anymore. The standard process would be to restore the site, re-register it, and then reassign the credits.

However, I understand that this is not possible in your case. Therefore, I have manually reassigned the credits to your account from our side. 🙂

Please let me know if everything looks correct now.

Regards,
Dražen