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[Resolved] String Translation plugin is breaking my site

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This topic contains 4 replies, has 1 voice.

Last updated by Andrey 1 week, 1 day ago.

Assisted by: Andrey.

Author Posts
March 15, 2026 at 7:14 pm #17898428

luciaM-14

string translation plugin is causing an error - my site is down
March 15, 2026 at 7:51 pm #17898477

luciaM-14

The website is breaking when I activate String translation plugin, I need an urgent support as we are supposed to launch the program tomorrow. This is how the website looks like when the string translation plugin is on.

Screenshot 2026-03-15 at 19.36.02.png
March 15, 2026 at 8:06 pm #17898494

luciaM-14

Im attaching a screenshot of how my website should look like. This problem wasn't there just some hours ago, I was working on translations of strings manually while the problem occured.

Screenshot 2026-03-15 at 21.05.58.png
March 16, 2026 at 7:05 am #17898777

luciaM-14

Hi, is it possible please, to resolve this issue asap? We need to launch the program today and the website is not working with the translation plugin. I also troubleshooted and I found out that the 2 plugins - your general WPML plugin and the Strings translation plugin together causes the issue. When one or the other one is activated alone, the website works perfect. The issue is hten with these 2 plugins working and fighting each other.

Please, help me solve this issue asap.

March 16, 2026 at 4:03 pm #17901282

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

To better understand your situation, could you please enable debugging, replicate the issue, and share the full error message from your debug.log file?

Here are the steps:
1. Enable WordPress debugging by editing your wp-config.php file. Add (or modify, if these lines already exist) the following lines before the comment /* That's all, stop editing! Happy publishing. */:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

2. Replicate the error.
3. Check the debug.log file (located in the /wp-content/debug.log) for any WPML-related errors.
4. Copy and paste the full error message here.