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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 0 voices.

Last updated by Kor 4 days, 21 hours ago.

Assisted by: Kor.

Author Posts
July 1, 2025 at 3:55 pm #17189411

dvirH-2

Background of the issue:
I'm trying to translate Floating Elements created with Elementor on my site hidden link using WPML.

Symptoms:
I'm unable to find the relevant strings in the String Translation module, and even when I try to create a Hebrew version manually, the changes are not saved.

Questions:
How can I find the relevant strings for Floating Elements in the String Translation module?
Why are the changes not saved when I try to create a Hebrew version manually?

July 2, 2025 at 6:37 am #17190851

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

You can try registering the custom Elementor Widgets as explained here https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ . But if you have no clue how this works, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.