Background of the issue:
I am trying to translate block template parts and a couple of templates using WPML. I encountered issues when attempting to translate them.
Symptoms:
On the translation page, it shows an error 'Unable to retrieve job details'. Additionally, in WPML > Translation Management > Translation Jobs, jobs don't load and it shows the error 'Jobs could not be loaded'.
In Translation Management if shows I'm currently translating them, but I'm not.
Additionally, if I create a new template part and send to translation, I get the same errors.
Questions:
How can I fix this? Is there any way to cancel translation jobs in the database?
Thanks for contacting us. I suspect there are some issues with the page contents.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
The topic ‘[Closed] Cannot translate block template parts anymore’ is closed to new replies.
