[Closed] cant translate a thegem wpbakery block links

Hi,

Thank you for contacting WPML Support. Could you please try to follow the below steps and see if this resolves the issue:

1. Use the updated XML for the button element:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>gem_button</tag>
      <attributes>
        <attribute>text</attribute>
        <attribute type="link" encoding="vc_link">link</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

2. Open the default language page in Edit mode, make a small change in the page title, save the page, remove that change, save the page again.

3. Now, open the translated page in WPML Translation Editor and translate the URL and see if this resolves the issue.

I tried the same steps on the test site and it works correctly as you can see in the attached screenshot.

Here is a doc for more details: https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

Kindly let me know the results,
Thank you

Thanks for the update. Could you please try to search the URL using the search input box in Advanced Translation Editor as you can see in the attached screenshot and see if the URL is visible for translation.

If the issue persists, try to remove that button element from the default language page and re-add it and then try to translate it again and see if this resolves the issue.

If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you