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Last updated by Bigul 3 months, 2 weeks ago.

Assisted by: Bigul.

Author Posts
April 28, 2025 at 4:30 pm #16975805

saeidh

Background of the issue:
I installed the WPML software twice, once using the recommended option with the OTGS Installer and once manually. Both times, I encountered an error. I have all the correct requirements for the installation. See here: hidden link. The issue can be seen on this page: hidden link.

Symptoms:
There has been a critical error on this website.

Questions:
Can you please help me fix this issue?

April 28, 2025 at 5:54 pm #16976433

saeidh

Hello,

Here is the debug file:

https://pastebin.com/3BPA4v1e

Regards,

Saeid

April 29, 2025 at 7:28 am #16977444

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hi Saeid,

Thank you for the updates and the Debug log. The Debug log is not showing any warning or errors related to WPML, also it is not showing any fatal errors.

So please fill in the private details (including the FTP information) fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

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Thanks!

Bigul

The topic ‘[Closed] Critical error on this website after installing WPML’ is closed to new replies.