Skip to content Skip to sidebar

Home › Support › English Support › [Closed] Ensuring that variations and stock quantity is synced across languages

[Closed] Ensuring that variations and stock quantity is synced across languages

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -
- 20:00 – 23:00 20:00 – 23:00 20:00 – 23:00 20:00 – 23:00 20:00 – 23:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 0 voices.

Last updated by Kor 3 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
November 15, 2025 at 7:17 pm #17581031

yousefA-18

Background of the issue:
I am trying to set the stock amount for a variable product at the parent level in the original language and ensure it is reflected in the English version without issue. The issue can be seen on this page: hidden link

Symptoms:
I expected the product to be added when I select the length and add it to the cart, as I have set a stock quantity of 9. Instead, I got an error message: 'You cannot add that amount of "[Product Name]" to the cart because there is not enough stock (0 remaining).' Although in the Arabic version it seems to be fine.

Questions:
Why is the stock quantity not syncing across languages?
How can I ensure the stock amount is correctly reflected in the English version?
November 18, 2025 at 1:07 am #17586344

Kor

Thanks for contacting us.

To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.
November 18, 2025 at 9:35 am #17587157

yousefA-18

I provided the debug infomration above - thanks.
November 18, 2025 at 10:09 am #17587307

Kor

Thanks for your reply. I've checked your debug information and I noticed that the installed WPML plugins are outdated. Please backup and navigate to WP > Plugins > Add new > Commercial Tab > Click on Check for Updates.

Then, update all WPML plugins to the latest version and recheck to see if the issue persists.

The topic ‘[Closed] Ensuring that variations and stock quantity is synced across languages’ is closed to new replies.