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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

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Last updated by Otto 1 week, 5 days ago.

Assisted by: Otto.

Author Posts
December 4, 2025 at 2:26 pm #17634804

lencS

We are also hitting a new fatal error related to Monolog inside Event Tickets.

PHP Fatal error: Uncaught Error: Interface "MonologResettableInterface" not found in
/wp-content/plugins/event-tickets/common/vendor/monolog/monolog/src/Monolog/Logger.php:28
Stack trace:
#0 /wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(571): include()
#1 /wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(428): ComposerAutoloadincludeFile()
#2 /wp-content/plugins/event-tickets/common/src/Tribe/Log/Service_Provider.php(161): ComposerAutoloadClassLoader->loadClass()
...

The error happens when Logger.php is being loaded and the required interface MonologResettableInterface is not available. From the stack trace it’s clear that multiple autoloaders are involved during the load sequence, so this might be a version mismatch or a missing dependency in the Tickets plugin.

Can you check whether this is a known compatibility issue on your side or something that needs to be escalated to TEC? At the moment it results in a hard fatal inside the admin.

December 4, 2025 at 2:57 pm #17634963

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I'd like to take a deeper look.

I can set up a fresh installation with all the needed plugins, but I may need your help to reproduce the issue there. Or you can provide access to your site so I can make a copy and debug locally, or you can provide me with a copy of the site directly.

Please let me know which option you prefer and I'll create the site or provide you with a private reply to share credentials/copy safely.

Best Regards,
Otto