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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that after using WPML to translate their website content, icons were not displaying correctly on the French version of the site.
Solution:
We reviewed the French page of the client's website and confirmed that the issue with the icons not displaying had been resolved. If you're experiencing similar issues with icons not displaying correctly on translated pages, we recommend checking the following:
1. Ensure that the paths to the icons are correctly translated and accessible.
2. Verify that there are no CSS or JavaScript conflicts affecting the display of icons on translated pages.
3. Clear your website's cache after making changes to ensure updates are visible.
If the solution provided here is outdated or does not apply to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket for further assistance at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by jackZ-5 1 month, 1 week ago.

Assisted by: Kor.

Author Posts
July 16, 2025 at 8:28 am #17240573

jackZ-5

Background of the issue:
I used WPML to automatically translate all of the content on my website hidden link. The website shows that all translations are complete.

Symptoms:
There are problems with the other language pages, such as icons not being displayed on the French page hidden link.

Questions:
How should I handle the problems with the translated language pages?
How can I ensure that icons are displayed correctly on translated pages like the French page?

July 17, 2025 at 12:59 am #17243846

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I've checked your Website here hidden link in French, and I can see the issue is fixed as shown in the attached screenshot. Do you still require any assistance?

Screenshot_185.jpg
July 17, 2025 at 8:01 am #17244365

jackZ-5

No need, thank you.