How to update translated pages with formatting changes only.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 8 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author	Posts
October 16, 2023 at 5:49 am #14581257
glennY	I made formatting changes to the footer. How do I pass those changes to translated pages without updating existing translations?
October 16, 2023 at 8:04 am #14582063
Marcel Supporter Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00)	Hi, before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. How did you create your footer? Was it done via regular WP widgets, or did you use your installed "Bold Builder"? Best Regards Marcel
October 16, 2023 at 8:44 am #14582481
glennY	Hi Marcel, My original footer disappeared. I may have used widgets to create that but I am not sure. The current footer I used Bold Builder to create, and inserted Custom Menus, (About Us) and (Resources).
October 17, 2023 at 6:57 am #14590219
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Glenn, I see the footer in the Vietnamese language has the same format as the original language, please check the attached screenshots. You can try to update the translation footer and see if it helps. If it not, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Look forward to your reply. Thanks
October 17, 2023 at 9:26 am #14592065
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, You can use my email address long.n@onthegosystems.com to create a user or any email address. I just need the admin user and password. Look forward to your reply. Thanks
October 18, 2023 at 1:27 am #14598699
glennY	Hi Long, The username and password were sent by WP email when I opened the admin account. Please note that I opened another ticket "[Assigned] WP Menus Manual vs WP Menu Sync" with Prosenjit Barman. I told him that my two tickets were converging and would continue on with you.
October 18, 2023 at 3:40 am #14598863
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I see the footer has the same style/layout across languages, please check screenshots attached. Can you please share some screenshots of the issue on your end? If you see the issue with double footers when switching language on the homepage, it is the redirection from the homepage to the footer page in Chinese (Simplified and Traditional). You can remove it in admin area > Yoast SEO > Redirects. Look forward to your reply. Thanks
October 18, 2023 at 6:46 am #14599387
glennY	My question was a hypothetical one. I just wanted to know how I could make formatting changes to the default English Version, and promulgate those formatting changes to all previously translated pages without having to have all translators review. I now understand that I can send the page for translations and then quickly accept the translations myself. I apologize for this mundane question. That said, another issue I am having is that I inadvertently deleted my footer. I had to recreate the footer. and now I find that the language switcher is not synchronized correctly. From the home page, if you go to the language switcher at the bottom of the page, Traditional and Simplified Chinese, go to "Footer 2" instead of the homepage. Vietnamese is going to the wrong page as well. Only Thai is going to the translated Thai home page. I need your help to correct this problem and assist me with using the WP Menu Sync. I am having a hard time getting this updated and synchronized. I am also probably causing problems because I have manually translated the Traditional Chinese menu.
October 18, 2023 at 7:42 am #14599699
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, The issue with the language switcher on the homepage is already mentioned above. It's the redirection from Yoast SEO plugin. You can delete the redirection and recheck this issue. We can handle one issue per ticket only. If you see the main issue of this ticket with the translation footer in other languages is resolved, please mark it as Resolved. Thanks.
October 19, 2023 at 1:29 am #14609539
glennY	Hi Long, I deleted the redirects as you suggested and after clearing my history / cache on browsers, I can confirm that this issue has been resolved. Thanks, Jason