The client needs to translate the phrase 'At home DNA test' which they have changed in their product display name.

We asked the client to provide screenshots showing where they added the phrase they want to translate, to determine if it\'s on a page or a manually added string. Additionally, we enabled debug information for the support ticket to better assist the client. We recommended the client to follow the instructions on how to retrieve this information from their site, which can be found here: <a href=\'http://wpml.org/faq/provide-debug-information-faster-support/\'>http://wpml.org/faq/provide-debug-information-faster-support/</a> If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

i change my menu just display name before it my manu was contact product and testing

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 1 replies, has 0 voices.

Last updated by Andrey 2 weeks, 4 days ago.

Assisted by: Andrey.

Author	Posts
April 28, 2026 at 10:56 am #17999516
Altaf Hussain	now i change to contact product and testing i just change the display name to At home dna test how i can translate the at home DNA test word
April 28, 2026 at 2:12 pm #18000100
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Can you please show me in the screenshots how you added the words you want to translate? Is it a page? Or the string you have added manually? I've enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/