link doesn't appear in translation editor

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Supporter timezone: Asia/Singapore (GMT+08:00)

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Last updated by Kor 5 months, 2 weeks ago.

Assisted by: Kor.

Author	Posts
November 5, 2024 at 9:52 am #16365117
ronB-9	Background of the issue: I am trying to edit the link in translated pages. Previously, I could find the links by searching 'http' in the translation editor. However, since today, only 2 out of 3 links appear. I have translated the content correctly in English, French, and German, but I'm now having this problem with Spanish. The issue can be seen on this page: hidden link Symptoms: I expected to edit the link of the second card (Distribucion de fluidos), but there is no possibility to edit it in the translation editor. Questions: Why can't I edit the link in the Spanish translation? What changed in the translation editor that affects link visibility?
November 5, 2024 at 10:45 am #16365468
ronB-9	Now I'm facing the same problem with US English.
November 5, 2024 at 7:38 pm #16368925
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
November 6, 2024 at 5:47 pm #16374245
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Sorry, the login link is not working. Could you please recheck or maybe create a new administrative account for me?
November 8, 2024 at 9:02 am #16381164
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You left out the password. Could you check?
November 8, 2024 at 9:34 am #16381307
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks. I'm checking your Website now and will revert soon.
November 11, 2024 at 9:17 am #16387515
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've added some custom XML configuration here hidden link and you should be able to translate the links using the Advanced Translation Editor as shown in the attached screenshot. Could you check and let me know how it goes?
November 11, 2024 at 12:41 pm #16388558
ronB-9	Hi, I still can't see them.
November 11, 2024 at 12:42 pm #16388570
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Are you saying that you cannot see the links shown in my attached screenshot that I shared earlier?
November 11, 2024 at 12:45 pm #16388576
ronB-9	Hi, I can see it in this page but in other pages the problem is still present.
November 11, 2024 at 12:48 pm #16388582
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. You need to refresh the Advanced Translation Editor. To do that, kindly click on the "Update" button on the primary language and you'll see the "Refresh" icon on the languages.
November 11, 2024 at 12:58 pm #16388627
ronB-9	Just done but no refresh appear for translated pages.
November 11, 2024 at 1:06 pm #16388641
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Which page are you working on? I'll check this out for you.

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