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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wishes to request a refund.
Solution:
If you're experiencing the need for a refund, we recommend you fill out the refund request form available at https://wpml.org/purchase/refunds/. We will review your request and respond promptly.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 week ago.

Assisted by: Andrey.

Author Posts
February 10, 2026 at 11:12 pm #17811282

Karsten Hovi

i dont need this at this point. I would like a refund.

February 10, 2026 at 11:59 pm #17811309

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

To proceed, please fill out the refund request form using the following link:
https://wpml.org/purchase/refunds/

Our team will review your request and get back to you as soon as possible.