Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported two issues: 1. Text on the homepage added under 'TestHome' does not translate when switching languages. 2. The 'Apus Listings Search Form' Elementor widget does not translate its content accordingly.
Solution:
For the first issue, we recommended the following steps to ensure the text translates correctly:
1. Go to WPML → String Translation.
2. Enable the option to auto-register untranslated strings.
3. Navigate to the page where the untranslated strings are displayed.
4. Return to WPML → String Translation, disable the option, and check if the given text has been registered.
5. Translate the text.
For more details, visit https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
For the second issue, it appears the 'Apus Listings Search Form' Elementor widget is not registered for translation. We suggested registering the widget using the Multilingual Tools Plugin. Here are the resources to assist with the process:

If these solutions do not resolve your issues or seem outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 7 replies, has 0 voices.

Last updated by freelancerI 1 month ago.

Assisted by: Andrey.

Author Posts
February 26, 2025 at 4:33 pm #16752289

freelancerI

Secondly Issue:
1. In the homepage I added page call TestHome just for test : hidden link attached screenshot:
2. When user click switch language in English way don't translate all the text?: for instance Edit Apus Listings Search Form is not translate.

February 26, 2025 at 4:55 pm #16752393

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

How did you add that text?

Have you tried to locate the text using the following steps?

1. Go to WPML → String Translation.
2. Enable the option to auto-register untranslated strings.
3. Navigate to the page where the untranslated strings are displayed.
4. Return to WPML → String Translation, disable the option, and check if the given text has been registered.
5. Translate the text.

https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

February 27, 2025 at 10:19 pm #16758378

freelancerI

My problem is still continue I followed all steps based on the documents but some piece of the text on my documents are not translate yet.

4.Screenshot_4.png
3.Screenshot_3.png
2.Screenshot_2.png
1.Screenshot_1.png
February 28, 2025 at 1:27 pm #16760985

freelancerI

My problem is still continue Can you help me pls?

February 28, 2025 at 2:28 pm #16761305

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback. Could you share the screenshots showing how you added that text?

February 28, 2025 at 3:05 pm #16761477

freelancerI

Yes Off Course I am sharing also Testcase that I created for this case to more easy for you:

Test Title:
Apus Listings Search Form – Language Switching Issue

Test Description:
Verify that when the user switches the language to English on the homepage, the text inside the Apus Listings Search Form updates accordingly.

Testing Steps:
1.Navigate to the homepage: hidden link
2.Click on the language switcher and select English.
3.Observe the text inside the Apus Listings Search Form doesn't change.

Expected Result:
The text inside the Apus Listings Search Form should update to English when the language switcher is set to English.

Actual Result:
The text inside the Apus Listings Search Form remains in Albanian, even after switching the language to English.

I am sharing also steps that I followed based on the document/linked that you attached me:

Screenshot_4_Continue.png
Screenshot_4.png
Screenshot_3_Continue.png
Screenshot_3.png
Screenshot_2.png
Screenshot_1.png
3.Screenshot_3.png
February 28, 2025 at 3:28 pm #16761655

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your thorough explanation.

I can replicate the issue and see that you've taken great steps to troubleshoot. However, one thing is not clear to me: how did you add the items to the Apus Listings Search form? Could you please show me?

February 28, 2025 at 4:00 pm #16761978

freelancerI

Apus Listings Search form was on the theme that I bought.
in the home if I followed the steps below your find it:
1. In the top click Edit with Elementor
2. Click on the section search find on the Elementor as Widget: Edit Apus Listings Search Form

Screenshot_6.png
Screenshot_5.png
February 28, 2025 at 4:37 pm #16762174

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your response. I now understand. Have you attempted to translate the text of your search form using the WPML Advanced Translation Editor?

If you are still encountering issues, I kindly request temporary access (both wp-admin and FTP) to your site—preferably a test site where the problem can be replicated, if possible. This will allow me to assist you more effectively. When you log in to leave your next reply, you will find the necessary fields below the comment area. Please note that the information you enter is private and can only be seen and accessed by you and me.

March 3, 2025 at 7:36 am #16767018

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the access details. I will take a look and update you as soon as I have more information.

March 3, 2025 at 1:11 pm #16769185

freelancerI

Thanks for reply I am waiting for feedback.

March 3, 2025 at 2:45 pm #16769575

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Since the Apus Listings Search Form has been added using the Elementor plugin, I have updated it on the staging site. However, now Elementor is not loading due to a fatal error.

PHP Fatal error:  Uncaught Error: Class "Elementor\Core\Schemes\Color" not found in /wp-content/themes/boxcar/inc/vendors/elementor/widgets/heading.php:235

Your current theme causes the fatal error. Could you check with the theme's author or update the theme to the latest version if updates are available? So we can keep checking on the translation issue.

March 5, 2025 at 12:36 pm #16778530

freelancerI

Hello Andrey,
I contacted theme's author and update the latest version 1.1.23 of the theme.
But the issues for the Test Case above, Test Title: Apus Listings Search Form – Language Switching Issue

It is not yet fixed.

I want to that field "All Prices" to be "Te gjitha Cmimet " in Albania language for this I go at files
Theme-Folder/template-listings/widgets/filter-fields/price_range_slider.php to change text.
But when user switch language in English it doesn't change text according language.

Screenshot_16.png
Screenshot_15.png
March 5, 2025 at 3:30 pm #16779663

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

I want to that field "All Prices" to be "Te gjitha Cmimet " in Albania language for this I go at files
Theme-Folder/template-listings/widgets/filter-fields/price_range_slider.php to change text.
But when user switch language in English it doesn't change text according language.

The string mentioned has not been translated, as far as I can tell. You can translate it using WPML → String Translation. I've attached a screenshot for your reference.

Regarding the main issue you reported, I've looked into it further. It appears that the Elementor widget "Apus Listings Search Form" is not registered for translation. This is expected since we haven't previously tested your theme for compatibility.

Could you please try registering the Apus Listings Search Form widget for translation?

Here are resources to help you with the process:

- Registering Custom Elementor Widgets for Translation Using the Multilingual Tools Plugin: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/
- Register Custom Page Builder Widgets for Translation: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

String-Translation-‹-stagingafza-afza-al-—-WordPress.png
March 5, 2025 at 10:49 pm #16780727

freelancerI

I solved problem with field All price I am looking documentation.