The footer comes up in English on my French pages. I can manually set it by going to "EDIT" the page, but I know I'm not supposed to do that when using String Translation
The footer is at hidden link So post 260 I also tried to make my own footer in French, it is hidden link, so post 36420 But when I do a search in WPML search strings for "260" exact, it says there are no matches.
Thanks for contacting WPML forums support. I'll be glad to help you today.
Would you please share screenshots of the page's edit screen where you select the footer?
Kindly check if you can find the footer template ID using the following steps:
1- Copy the default language's footer ID
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the ID
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings
So, the url (as shown below) is ".../wp-admin/post.php?post=260&action=elementor"
So therefore the POST is 260 (English). The French version I created is 36420.
So, I go to the option for "admin screens" and do a search for 260... I checked them all, but this is to show you what the results that showed 260 said.
Now, the footer
I'm also including the search for 260. So after doing it, I displayed the whole list and did a search for 260 specifically. The only two appearances of the term 260 is actually part of 9260 which is from my Footer Menu system. Not what I think we are looking for.
Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
1) Thanks for the access details. I checked your site, and the footer issue happens when you select a footer in the page editing screen. (Kindly check this hidden link)
If you use this option in the default language, you would need to select the footer in the translated page edit screen manually.
If you select the "Default Footer" option, the footer will be translated automatically.
2) I noticed that the header, footer, and portfolio post types are set to be not translatable in WPML-> Settings-> Post Type translation. (Kindly check this hidden link)
Please set these templates/post types to be translatable and translate them.
Thanks for your update. I checked the footer settings and strings. Everything seems okay, but the footer is not translated on the front end, even when changing the template in the theme settings, so it could be a compatibility issue.
Please login to this sandbox site and install your theme only. (hidden link)
After that, please create a test footer, select it as a default footer, and translate it to replicate the issue.
If the issue is replicable, please let me know to consult our compatibility team.
I followed your instructions and installed Karma, which installed Aheto (part of Karma) and Elementor as they were both needed. I created two pages, a main page and a sub page.
So I set up Page 2. hidden link and made sure I made the translations for hidden link
So the footer isn't translating. Definitely set to Default Footer in English AND in French
I manually changed all the web pages, except one, so the only page on my website that has the footer set to default is... Frontenac.
So the first picture is the page in French to verify that it is set to default.
The second is the page in English to verify that it is set to default.
I clear the cache
So I load hidden link in English go to the French hidden link and the footer is still in English
And it is definitely translated and 100% complete
