This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was facing an issue where string translations were not showing on the front-end of their website, despite having updated translations and plugins.
Solution:
We recommended checking if the theme used on the site was updated to the latest version. The client confirmed that updating the theme resolved the issue, and the string translations started appearing on the front-end.
If you're experiencing similar issues, we recommend ensuring that your theme is updated to the latest version. Additionally, verify that you have installed the latest versions of all themes and plugins. If the problem persists, please visit our support forum for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/ and confirming the version of the permanent fix.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 2 weeks, 2 days ago.
Assisted by: Christopher Amirian.