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[Closed] Suddenly closed ticket

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Supporter timezone: Europe/Vienna (GMT+01:00)

This topic contains 2 replies, has 1 voice.

Last updated by Marcel 2 weeks ago.

Assisted by: Marcel.

Author Posts
March 6, 2026 at 2:59 pm #17878097

veroniqueD-6

I was working with your AI on an issue and the AI closed my ticket before solving it.
March 6, 2026 at 3:02 pm #17878102

veroniqueD-6

I'm having an issue since I installed WPML Multilingual & Multicurrency for WooCommerce. Products variants on English are not editable, I can't use them on Woocommerce Coupons either. I was working the issue with your AI and when I got back from translating a pge (2 minutes) the AI closed the ticket. Please help.
March 9, 2026 at 11:24 am #17881658

Marcel
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: Europe/Vienna (GMT+01:00)

Hi,

Do you mean that the fields are locked in the translated backend? That would be expected, since the translation is a 1:1 duplication of the original content.

Is this what you meant?

Best regards,
Marcel

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