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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with missing features such as 'Arredores', 'Regras da Propriedade', 'Check Availability', 'Clientes', and 'Estadia mínima' in the English version of their property page.
Solution:
1. Navigate to WPML-> Settings-> Custom Fields Translation.
2. Enable the "Show 'Multilingual Content Setup' meta box on post edit screen" option and save.
3. Edit the property in the default language.
4. Scroll down to the Multilingual Content Setup section.
5. Ensure that the missing fields are set to either copy or translate based on your needs.
6. Click Save.
7. Update the post in the default language.
8. Update the translation.

Additionally, it was noted that the WP memory limit needs to be increased to meet WPML's minimum requirements. Add the following code to your wp-config.php file before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');<br />define('WP_MAX_MEMORY_LIMIT', '256M');

If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. Visit our support forum for further assistance.

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This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 8 months, 4 weeks ago.

Assisted by: Osama Mersal.

Author Posts
August 30, 2024 at 10:23 am #16124173

met-houses-andM

Background of the issue:
I am trying to translate the page on my site hidden link. When selecting the English version of the page, some features are missing. The specific page in question is hidden link.

Symptoms:
The English version of the page is missing features such as 'Arredores', 'Regras da Propriedade', 'Check Availability', 'Clientes', and 'Estadia mínima'.

Questions:
Why are some features missing in the English version of the page?
How can I ensure that all features are fully translated and displayed correctly?

September 1, 2024 at 9:47 am #16128648

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload.

1) Please check the following steps:

1- Go to WPML-> Settings-> Custom Fields Translation
2- Enable the "Show "Multilingual Content Setup" meta box on post edit screen." option and save
3- Edit the property in the default language
4- Scroll down to the Multilingual Content Setup section
5- Make sure that the messing fields are set to copy or translate depending on what you need
6- Click Save
7- Update the post in the default language
8- Update the translation

2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Best regards,
Osama

September 2, 2024 at 1:31 pm #16131974

met-houses-andM

Hi,

Thank you very much for your reply, it solved 90% of the problem.
I just can´t figure out how to add the Availability Calendar to the english page.
Can you please help me?
Thank you very much!!

September 2, 2024 at 1:56 pm #16132130

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama