The translated content did not appear

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 4 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 6 months ago.

Assisted by: Mateus Getulio.

Author	Posts
February 28, 2024 at 5:34 pm
peterW-72	Hello, I've setup WPML on a client's site and started translating (just English as default, French as the new language.) I translated the homepage and went to review the French the version, but the translated content did not appear.
February 28, 2024 at 6:18 pm
February 28, 2024 at 7:08 pm #15355645
peterW-72	I contacted the hosting provider (GoDaddy). The site is currently hosted under their Managed WordPress product. GoDaddy support indicates that REST API access is disabled by default cannot be enabled without switching hosting plans. I have informed the client. Will have to check back on this once that's resolved... Assuming we do find a way to get the REST API up and accessible, the translations will in fact display, correct? I would like to proceed with translating the site, but not if it's all for nothing.
February 29, 2024 at 4:20 pm #15359368
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hi there, That is right, as soon as the REST API is enabled, the translations should display without problems. But don't worry, even if it does not happen, we'll check it again and find a solution. Looking forward to your reply. Thanks. Regards, Mateus.
March 7, 2024 at 12:56 am #15381897
peterW-72	Still waiting for the client to sort it out a new plan with their hosting provider. Should be by end of week till we get the REST API enabled, at which point I'll respond here with whether it fixed the issue or not. (Presuming it will!)
March 7, 2024 at 7:45 pm #15386487
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello there, Thank you for the update. Please keep us in the loop. In the meantime I'm marking this ticket as pending, until we're able to find a definitive solution. Thank you, Mateus

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