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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 2 months, 2 weeks ago.

Assisted by: Bobby.

Author Posts
September 9, 2024 at 6:27 pm #16158466

sagiS

Background of the issue:
I have 2 issues on my website from WPML. The site I need help with is hidden link. I can share admin access as these issues are still not resolved.

Symptoms:
1. WooCommerce analytics report not downloading for other currency like USD, Euro. 2. Speed issue at admin side (Background queries slowing down my site).

Questions:
Why is the WooCommerce analytics report not downloading for other currencies like USD and Euro?
How can I resolve the speed issue at the admin side caused by background queries?

September 9, 2024 at 6:32 pm #16158478

sagiS

Both issues are reported earlier.
Below are the old thread links:

https://wpml.org/forums/topic/woocommerce-analytics-report-not-downloading-for-other-currency/

https://wpml.org/forums/topic/background-queries-slowing-down-my-site-coming-up-on-each-refresh/

Please go through these old WPML support tickets to know the issue. I can share admin access with you of my staging website. Please reply to this thread ASAP.

Thanks

September 11, 2024 at 9:46 am #16165598

sagiS

Hello,
Please reply to this thread ASAP.
Thanks

September 11, 2024 at 8:48 pm #16168118

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

We try to keep each ticket to 1 issue, please open a separate issue regarding the performance ticket OR we can split this ticket once we are finished working on the WooCommerce analytics issue.

Regarding the analytics issue.

I have watched the loom shared in the previous thread, if possible please share a loom video with me of reproducing the issue on your site, and walking me through the steps you take to retrieve the analytics report.

The topic ‘[Closed] WooCommerce analytics report not downloading for other currency & speed issue at admin side’ is closed to new replies.