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This topic contains 8 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
December 1, 2023 at 2:34 pm #14973717

ninaR-6

Tell us what you are trying to do?
I'm usining Advanced WPML editor and automatical translations in it

Is there any documentation that you are following?

Is there a similar example that we can see?
this is how it looks in original language hidden link
And this is after automatic translation hidden link
hidden link

What is the link to your site?
hidden link

December 3, 2023 at 11:16 am #14979959

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload. Please let me know how these strings are added in the default language.

Also, please check this product's translation in the translation editor to check if there are any added tags.

Best regards,
Osama

December 3, 2023 at 3:17 pm #14980397

ninaR-6

Hi,
there's no extra tags in the orirginal language
hidden link
hidden link
And in the translation editor I didn't find any extra tags
hidden link
hidden link

December 3, 2023 at 4:20 pm #14980549

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

December 5, 2023 at 7:57 am #14993423

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Please check the access details because I got the following error. (ERROR: The username or password you entered is incorrect. Lost your password?)

Best regards,
Osama

December 5, 2023 at 1:33 pm #14998337

ninaR-6

I'm sorry, I sent a wrong password. I edited my previous message. Please try now

December 5, 2023 at 2:28 pm #14999213

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I tried replicating the issue on a fresh installation, but it worked correctly. Kindly check this product in both languages. (hidden link)

Sandbox site login: hidden link

Following these steps, please check if the issue persists in a minimal environment.

1- Deactivate all the plugins except WPML CMS, String Translation, WooCommerce, and WooCommerce Multilingual.
2- Switch to a WordPress default theme like Twenty Twenty-one.
3- Create a new test product with a table and translate it.

If the issue is gone, activate them one by one to see which one is causing an interaction issue.

❌ Please backup your database before performing the above test ❌

Best regards,
Osama

December 11, 2023 at 6:02 pm #15039995

ninaR-6

Thanks for your reply, I tried to disable all plugins except for the WPML and Wooccomerce. I also switched to one of the default WP themes. But the problem is still present
hidden link
I'm using Health Check & Troubleshooting plugin to disable/enable plugins on the live site only for admin user (no visible changes on the front end for ordinary users)

December 12, 2023 at 8:30 am #15043011

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. I deactivated all the plugins and activated the WordPress default theme. After that, I created a new product using the same table and translated it.

The translated product worked correctly. (Kindly check the attached screenshot)

Here is the product: hidden link

I activated all of the plugins and your theme. Would you please edit this test product now and re-translate it to check if the issue will persist?

Best regards,
Osama

2023-12-12_10-20-59.jpg

The topic ‘[Closed] WPML machine translation adds extra befor and after the text’ is closed to new replies.