Access edit translation

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 0 voices.

Last updated by Kor 1 week, 6 days ago.

Assisted by: Kor.

Author	Posts
March 23, 2025 at 3:38 pm #16848971
victorM-56	Background of the issue: I am trying to edit the translation of my English page. The issue can be seen at: hidden link Symptoms: Instead of accessing the edit translation panel, I am redirected to the home page. Additionally, the automatic translation is not working fine (sometimes no translation and have to do it manualy) Questions: Why am I being redirected to the home page instead of the edit translation panel? Why is the automatic translation not working properly?
March 25, 2025 at 1:10 am #16854424
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.