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[Closed] can not translate specific strings

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This topic contains 3 replies, has 2 voices.

Last updated by Marsel Nikolli 10 months, 3 weeks ago.

Assisted by: Marsel Nikolli.

Author Posts
May 27, 2024 at 3:42 pm #15674972

matijaG-2

Background of the issue:
I have localized the WPML plugin for my website but am encountering issues with translating specific strings.

Symptoms:
Unable to translate specific strings or words such as 'of' and 'funded'.

Questions:
Can you check why I cannot translate specific strings on my website using WPML?
What steps should I take to resolve the issue of untranslated strings in WPML?
May 27, 2024 at 3:47 pm #15674998

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will gladly help you.

Can you please tell me if those strings are part of a theme template file or are part of a plugin?

Please check our documentation on how to translate strings with WPML String Translation:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Looking forward to your reply,
Marsel
May 28, 2024 at 12:08 pm #15678250

matijaG-2

Hi,

strings are a part of a plugin.

I turn on auto register strings... and I updated the plugin through localization but no luck.

I still need assistance.

Can you please connect to my wordpress site?

Thanks a lot

May 28, 2024 at 12:36 pm #15678452

Marsel Nikolli

Hi,

Thank you for the update.

I would need temporary access to your site's WP-admin to investigate this issue and understand it better. Please create an administrator user using any email address you prefer.

Please fully back up your site (files and database) and confirm it in your next reply.

Your next reply is set to private for you to provide the username and password details.

Thanks,
Marsel

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