This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the Contact Form on the Chinese (Simplified) page is displaying only the shortcode instead of the form itself, while other languages like Spanish are displaying correctly.
Solution:
1) We recommend checking the shortcode on the Chinese page using the WordPress editor. Compare it with the English version to ensure that the main shortcode strings have not been translated. If they have, replace them with the original English shortcode.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 6 months, 2 weeks ago.
Assisted by: Osama Mersal.
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 Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
