Divi body template/page is giving 404

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This topic contains 4 replies, has 1 voice.

Last updated by anneM-4 3 months, 3 weeks ago.

Assisted by: Kor.

Author	Posts
March 3, 2025 at 9:49 am #16767703
anneM-4	Background of the issue: I already translated the Divi layout of the WooCommerce Shop page into English using WPML. The page is showing correctly on my staging site, but the live site, which was published last week, is giving a 404 error. Symptoms: The translated Divi body template/page is giving a 404 error on the live site. Questions: Why is the translated page giving a 404 error on the live site? What steps can I take to resolve the 404 error on the live site?
March 3, 2025 at 9:54 am #16767860
anneM-4	Both body layout and page english translations are complete. Page is published and shows in Finnish, but English giving 404.
March 3, 2025 at 10:26 am #16768295
anneM-4	I noticed that in the English page the page was not set as English SHOP page. It was just a regular page. Now when I set the page as SHOP in English side of WooCommerce/Settings/Products page, then the page is showing correctly.
March 3, 2025 at 12:58 pm #16769172
anneM-4	Hi, it did not work after all. When I changed the shop page to be the english version, then my finnish Shop page does not show up anymore. What am I doing wrong? ON my stagging site both are showing: hidden link hidden link Why is this a problem on the livesite? - Anne
March 3, 2025 at 1:06 pm #16769181
anneM-4	HI, in my stagging site also the english shop page has the info: Webbing Products — Divi, Shop Page This is missing in the livesite. How can I get the Divi, Shop page to show in the english version of the page? - Anne
March 3, 2025 at 2:54 pm #16769587
anneM-4	I tried changing the url to this: hidden link Page is blank. - Anne
March 4, 2025 at 8:06 am #16771790
anneM-4	Hi, this was fixed by Divi support. They chose the English language Page to the SHOP body template aswell (I had chosen the option SHOP PAGE). This fixed the issue.