Footer wird nicht über setzt

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is attempting to translate the footer on their website using WPML but is encountering issues where the footer is not being translated.
Solution:
We recommended checking how the footers are added. If they are added through a footer template or the WordPress widgets area, different approaches might be needed:
1. If the footer is set in the Houzez theme, we advised checking the compatibility and translation guidelines here: Creating Multilingual Real Estate Sites with Houzez Theme and WPML. It's important to note that Houzez may not be fully compatible with WPML.
2. If there is an Elementor footer template, we suggested following the steps outlined here: Creating Different Elementor Templates per Language with WPML and here: How to Translate Elementor with WPML.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Mihai Apetrei 1 month, 1 week ago.

Assisted by: Mihai Apetrei.

Author	Posts
June 19, 2025 at 10:29 am #17149956
homeP	Background of the issue: I am trying to translate the footer on my website using WPML. Symptoms: The footer is not being translated. Questions: Footer wird nicht über setzt
June 19, 2025 at 1:47 pm #17151015
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. Can you please elaborate a bit more on this matter? For example: how are the footers added? Is there a footer template? Do you add them through the WordPress widgets area? I tried to access your site but I get a 403 Forbidden error. If the footer is set in Houzez, please take a look here: https://wpml.org/documentation/theme-compatibility/creating-multilingual-real-estate-sites-with-houzez-theme-and-wpml/#translate-theme-texts Also, please notice that Houzez is currently NOT fully compatible with WPML as you will see mentioned at the top of that page. If there is an Elementor footer template (because I can see you have Elementor installed, too), then please take a look at this: https://wpml.org/documentation/plugins-compatibility/elementor/creating-different-elementor-templates-per-language-with-wpml/ You can also send the Elementor footer template for translation from inside WPML > Translation Management: https://wpml.org/documentation/plugins-compatibility/elementor/#how-to-translate-elementor-with-wpml I hope that you will find this information helpful. Kind regards, Mihai Apetrei
June 19, 2025 at 1:55 pm #17151094
homeP	Please contact this person. I would have to open a ticket for all issues, even though the ticket has been open for weeks and nothing has been resolved. I don't want to repeat the same thing 100 times. 5 tickets, 5 different people. That's a bit too much; I don't have time for this. This is ticket number #17070411
June 19, 2025 at 8:46 pm #17152340
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there, I'm not entirely clear on what you're referring to. I also noticed that you have copy-pasted the same message in other tickets. Could you please clarify which ticket you are referencing? The ticket number provided, 17070411, isn't helping me identify it. It would be helpful if you could share the URL of the specific ticket you're talking about, as other colleagues have also requested. The sooner we understand your needs, the faster we can assist you. Thank you for your understanding.
June 20, 2025 at 5:53 am #17152723
homeP	https://wpml.org/forums/topic/split-bilder-werden-nicht-ubersetzt/#post-17152721
June 20, 2025 at 8:55 pm #17155379
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there, and thank you for sharing the URL. From what I can see, my colleague has already responded to you, and the ticket is currently in the "Waiting for feedback from customer" status. Since this ticket is a duplicate, it would be helpful for you to follow up on the initial ticket rather than opening new ones. This keeps everything organized, and your original ticket can remain a priority.