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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
November 14, 2023 at 5:04 am #14793337

noanL

I translated home page template but not show the translate version home page. Here is my main home page:
hidden link

Secondary language home page is:
hidden link
but home page work on this url: hidden link
I set it as static page from settings.
I tried to my corner.
- Go to "WPML > Support > troubleshooting" section.
- Click on the following buttons:
-- Select `page` from the dropdown and click on "Synchronize posts taxonomies"
-- Clear the cache in WPML
-- Remove ghost entries from the translation tables
-- Fix element_type collation
-- Fix WPML tables collation
-- Assign translation status to duplicated content
-- Set language information
-- Fix post type assignment for translations

But not work.

Regards

NoanL

November 14, 2023 at 1:08 pm #14797963

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi NoanL,

Thanks for contacting WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama