Home›Support›English Support›[Resolved] I need assistance with resolving issues related to the Arabic translations on my website. Despite fo...
[Resolved] I need assistance with resolving issues related to the Arabic translations on my website. Despite fo...
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing issues with Arabic translations on their website, specifically on pages like Hair Transplant, Weight Loss and Bariatrics, Before and After Gallery, and About Us. Despite following WPML documentation, several pages displayed incorrect translations, and 92 translations were stuck in the queue. Solution: We discovered that the issue was due to the use of an Elementor single page template in Arabic that was not used in English, leading to content discrepancies. We resolved the problem by trashing the Elementor single page template for both languages, ensuring consistent content display across languages. If you're experiencing similar issues, we recommend checking if different templates are used across different language versions of your pages and ensuring consistency.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to resolve issues with the Arabic translations on my website using WPML. Despite changing the theme and troubleshooting other potential causes, several pages display incorrect or problematic translations in Arabic. I have been following the official WPML documentation and support articles provided on your website.
Symptoms:
Several pages are displaying incorrect or problematic translations in Arabic. Additionally, I have 92 translations stuck in the queue that aren’t progressing.
Questions:
Could you please assist in diagnosing and fixing the issues with the Arabic translations on the following pages: Hair Transplant, Weight Loss and Bariatrics, Before and After Gallery, About Us (Version 1), About Us (Version 2)?
How can I resolve the issue of 92 translations being stuck in the queue and not progressing?
thanks, I checked furteher and it seems translation where working fine, just you where using in AR page template for single pages, that was showing different content, but your where not using it in EN.
I trashed Elementor single page template for both language, so it doesn't confuse anymore, and if you visit the page it shows fine now.
I wanted to let you know that while the problem with the Arabic translation on my website was resolved a couple of days ago, I’m unfortunately experiencing the same issue again on the previously mentioned Arabic page. I also have around 90 pages in the translation queue where the process has frozen.
Your support was incredibly helpful last time, so I wanted to contact you directly to see if we can find a more permanent solution to this recurring issue.
Please let me know how we can proceed to resolve this.
Thank you for your continued assistance.
Best regards,
Roozbeh
New threads created by Dražen and linked to this one are listed below:
As the original issue is resolved I will be opening a new ticket for your new issue. This will help other users with similar problems to find solutions when searching the forum.
