This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wants to completely remove WPML and all associated data from their site to start over with a fresh installation, using .mo files for translations.
Solution:
We recommend following the detailed steps provided in our documentation to reset WPML. This process will help you remove WPML along with all saved settings and translations. You can find the guide here: Deleting Languages and Plugin Data by Doing a WPML Reset on Your Site.
After resetting, you can start afresh with the proper setup using .mo files for translations. If you encounter any issues during this process or have specific strings that you cannot translate, please do not hesitate to open a new support ticket so we can assist you with that particular issue.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please contact our support team for further assistance.
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This topic contains 3 replies, has 2 voices.
Last updated by 5 months ago.
Assisted by: Mihai Apetrei.