Issued 2 Tickets that dont show in my ticket overview

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Assisted by: Bigul.

Author	Posts
June 28, 2025 at 6:21 am #17178953
markusF-31	Background of the issue: I am trying to see my tickets in the ticket overview on the WPML support site. Here is the link to my profile where the issue can be seen: https://wpml.org/forums/users/markusf-31/ Symptoms: The tickets I issued today do not show up in my ticket overview. Instead, I only see old tickets. Questions: Why are my newly issued tickets not showing in the ticket overview? Did my tickets reach the support team?
June 28, 2025 at 6:54 pm #17179630
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you resolve the issue. I can only see older tickets (more than six months old) in your WPML.org profile, except for this current one: https://wpml.org/forums/users/markusf-31/ This is unusual, and it seems something has gone wrong. Just to confirm, have you created the recent tickets via WPML Chat Support? I will check with our systems team and get back to you on Monday. Please wait. -- Thanks! Bigul