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Last updated by Lauren 1 week, 2 days ago.

Assisted by: Lauren.

Author Posts
February 3, 2026 at 7:29 pm

iliasK-9

Logo not show after translation

February 4, 2026 at 9:34 pm #17794021

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

After further troubleshooting, there are a few next steps to try.

First, please go to http://www.wpml.org/account/sites and delete the URL. Then add it back. this will generate a new site key.

Then, go to Plugins -> Add New -> Commercial and click the link to unregister WPML from your site. You will then see the field where you can enter the new site key to re-register the new key.

Once this is done, try these steps:

1. Switch to the secondary language (top admin bar)
2. Go to Appearance → Editor
3. Delete the translated template entry there (secondary language only)
4. Go to WPML -> Translation Dashboard and retranslate the template again

If the translated page was created/translated before the template translation finished, the translated page can end up stuck on the default template. In that case, re-send/re-translate the page after the template translation is completed.

Please let me know if this resolves the issue for you.