Menus not editable on staging site

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Author	Posts
December 10, 2024 at 10:27 am #16497253
samR-16	Background of the issue: I am trying to edit the English menu on my staging site, which is a site under development. Symptoms: I can't edit the English menu through my staging site. Questions: I recently translated my site to French. However, now I can't edit the menus. There is a gray overlay, which you can see from the screenshot. I am currently editing my website through staging through hidden link and the site should be registrered through you. How can I add new menu items?
December 10, 2024 at 10:39 am #16497347
Shekhar Bhandari Supporter Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for contacting WPML support. I'd be happy to assist you on this issue. Could you please go to WPML-> Support ->Troubleshooting and click the below buttons and see if the menus are available for translations. + Clear Cache in WPML + Set Language information + Fix element types collation + Remove ghost entries from the translation tables + Assign translation status to duplicated content Look forward to your reply. Thanks
December 10, 2024 at 11:30 am #16497743
samR-16	Hello Shekhar, thank you very much for your replay. I have tried to click the buttons your recommended, Unfortunately, the problem still persist. The menu still look exactly like it did from the former image I shared with you.