Overwritten or mixed translations

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client experienced issues with translations after manually editing articles in Gutenberg and using the WPML editor. Some content was overridden with the original language content, and some paragraphs were not translated when viewed on the front end.

Solution:
1. If you're experiencing similar issues, it's important to note that you cannot mix translation methods. You need to choose either manual translation or the WPML editor.
2. To resolve the issue, you can disable the WPML editor for the affected page. After disabling, re-save the translated page manually in the WordPress editor.
3. Alternatively, you can re-translate the content using the WPML editor and continue using this method for future translations.
4. If you're planning to change your WordPress theme, be aware that it shouldn't impact existing content and translations. However, new design elements introduced by the theme may require additional translations.

If this solution doesn't seem relevant to your situation, please open a new support ticket with us, and we'll be happy to assist you further.

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Tagged: Exception

This topic contains 5 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
December 5, 2023 at 11:39 am #14996391
matejM-6	Hi! I have completely revamped an article in Gutenberg's original language (last month). It was automatically copied to the foreign language. So original and foreign are the same now. Only the title remains translated. hidden link hidden link Some pages built with Divi were completely overridden with original content. In this case only one H2 remains translated. When opening Classic WPML editor the state is the same. hidden link This article seems fine in the backend of Classical WP translator. It is translated. But when you read the article, some paragraphs just aren’t translated. hidden link ** I’ve been translating or tweaking some articles in Gutenberg. How to fix this and future proof it? Thank you Matej
December 6, 2023 at 10:40 am #15006513
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello Matej, while you are waiting for one of my colleagues to take over, let me try to help. This can happen if you have enabled the WPML editor for that page, but have done some changes manually. You can not mix translation methods you need to use either one or another. You can disable WPML editor for that page, check the image, and then re-save the translated page manually in WP editor, and it should work fine. Note you will need to keep using this method for this page. Or you can re-translate it via WPML editor and continue to use and translate like that, not making changes manually. Regards, Drazen
December 7, 2023 at 1:59 pm #15017357
matejM-6	Thank you Dražen, where can I check on which date an update ruined translations? Best Matej
December 8, 2023 at 10:30 am #15024611
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Matej, I am assigned this ticket and 'll be following up the case. Please see hidden link about where/how you can find the revisions of a post, review and restore. Also let me know about the recommendations offered by Dražen in the previous message. Regards.
December 11, 2023 at 8:04 am #15033427
matejM-6	I have done as Dražen said and saved it as a manual translation, thanks. One more question. I will be moving content to a fresh WordPress theme. How will the process look now that I have some content translated manually and some in WPML classic translator? Best Matej
December 11, 2023 at 12:31 pm #15036975
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates and glad the issue is resolved. Changing themes doesn't impact on the content and translations, except, that the theme may introduce such design elements which may need translations (i.e. new elements offering content which hasn't been translated previously, or, incompatible/unrecognized parts of the theme). In this case, I'll recommend opening a separate ticket (if needed), so you get more to the point help, instead of mixing issues in here. Please feel free to mark this ticket as resolved if you think that original problem has been fixed.