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[Resolved] Some contents aren't available for translations

This thread is resolved. Here is a description of the problem and solution.

Problem:
Some contents are not available for translation.
Solution:
If you're experiencing issues with content not being available for translation, we recommend you follow these steps:
1. Navigate to WPML-> Support -> Troubleshooting.
2. Click the following buttons:
- Clear Cache in WPML
- Set Language information
- Fix element types collation
- Remove ghost entries from the translation tables
- Assign translation status to duplicated content
- Fix post type assignment for translations
3. Try translating the page again.

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This topic contains 4 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 6 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
March 12, 2024 at 9:24 am

filipC-6

Some contents aren't available for translations
March 12, 2024 at 9:50 am
March 12, 2024 at 10:27 am
March 12, 2024 at 10:34 am #15398616

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

The provided log is not debug.log from the wp-contents folder, can you provide me ftp details so I can check this myself?

I have enabled the private reply for you.

Thanks
March 12, 2024 at 10:54 am
March 12, 2024 at 11:54 am #15399241

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I created a duplicate of the homepage and I can see the texts are available for translations, can you check here hidden link and see if you can translate this page easily?

If yes, you can set this page as a homepage and remove the previous one.

Look forward to your reply.

Thanks
March 12, 2024 at 12:17 pm #15399378

filipC-6

Hello,

I've made a quick video on this:

hidden link

Regards,

Filip
March 12, 2024 at 12:46 pm #15399447

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I went to WPML-> Support ->Troubleshooting and clicked the below buttons:

+ Clear Cache in WPML
+ Set Language information
+ Fix element types collation
+ Remove ghost entries from the translation tables
+ Assign translation status to duplicated content
+ Fix post type assignment for translations

And translated the page and it seems to fixed the issues for the homepage.

Regarding the widget, instead of using flatsome blocks, I used a text widget and pasted the shortocode and it works.

Can you please check and verify it.

Thanks
March 12, 2024 at 1:00 pm #15399506

filipC-6

Everything's okay now.

Great, thank you very much.