Split: The "Edify" logo in the footer links to the English version

This thread is resolved. Here is a description of the problem and solution.

Problem:
The "Edify" logo in the footer links to the English version of the site regardless of the selected language. The expected behavior is for the logo to link to the active translation of the site, similar to the main navigation logo.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Go to WPML → String Translation.
2. Click on "Not seeing strings that you are looking for?" and then on Admin Texts Translation.
3. Search for the logo link or logo ID.
4. Add it to the String Translation table.
5. Upload your alternate logo to the media library and insert its URL or ID into the translated field.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/links-not-working-on-portion-of-translated-template/

Tagged: Exception

This topic contains 8 replies, has 2 voices.

Last updated by Andrey 8 months ago.

Assisted by: Andrey.

Author	Posts
July 27, 2025 at 9:35 am #17272893
stephenS-28	2. The "Edify" logo in the footer links to the English version of the site no matter what language is selected. Expected behavior would be to the link to the active translation site similar to how the main nav logo functions.
July 27, 2025 at 9:40 am #17272895
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Have you checked whether the logo link or logo ID appears in WPML → String Translation? Please follow these steps: 1. Go to WPML → String Translation. 2. Click on "Not seeing strings that you are looking for?" and then on Admin Texts Translation. 3. Search for the logo link or logo ID. 4. Add it to the String Translation table. 5. Upload your alternate logo to the media library and insert its URL or ID into the translated field. Please let me know if this resolves the issue or if you require further assistance.
July 28, 2025 at 5:07 pm #17276366
stephenS-28	I wasn't able to find it using these steps. Would it be helpful to give you access?
July 29, 2025 at 2:35 pm #17279478
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
August 5, 2025 at 6:00 pm #17297661
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for the details. But I am not able to log in. I am getting the following: LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator. Could you please check this?
August 11, 2025 at 4:44 pm #17310930
stephenS-28	Sorry about that. Should be fixed now.
August 12, 2025 at 6:13 pm #17314846
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you. I have reviewed this, and for now, I don’t see an apparent reason for the problem. However, I did find a similar issue that was reported earlier, which might already be fixed in the latest theme updates. Could you please provide here, too, the credentials for a staging site where the Blocks theme is updated to the latest version? I have activated the private message.
August 18, 2025 at 11:20 am #17327530
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you. I will look into it and let you know as soon as I have more information.
August 18, 2025 at 11:27 am #17327538
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Could you please update your theme to the latest version on your staging site? This will allow me to continue investigating the issue further.