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This topic contains 7 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 4 months ago.

Assisted by: Mohamed Sayed.

Author Posts
March 21, 2024 at 10:42 am #15435578

mahmoudA-39

Hi

I am using Homey plugin for booking. Translated all pages. However , the translated pages are missing some Option Sittings in Homey plugin

Example
hidden link
hidden link

The Arabic page has a Search form but this is not shown in English page.

Original Language is Arabic.

Regards

March 21, 2024 at 2:13 pm #15436747

Mohamed Sayed

Hi Mahmoud,
Thanks for contacting WPML support.

1. Do you enable this form via global plugin settings or it's added to the page via page settings or shortcode for example?

2. Go to Pages > All Pages, and make sure that page translation is complete (Shows a pencil icon)

Kind regards,
Mohamed

March 21, 2024 at 6:34 pm #15438115

mahmoudA-39

Hi Mohamed

1- The form is enabled via global sitting in Homey>options which affects the default language page. Also , is enabled in the page it self in English
2-Page translation is complete.

Regards

March 21, 2024 at 10:43 pm #15438454

Mohamed Sayed

I would need to request temporary access (WP-Admin and FTP) to investigate the issue further.
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website first❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site if needed.

If you don't see the form below, please don't add your credentials as they will be publicly exposed:
hidden link

Privacy and Security when Providing Debug Information for Support:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thanks for your cooperation

March 24, 2024 at 1:07 pm #15443846

Mohamed Sayed

Sorry for the late reply due to the weekend.

I checked the site and found that switching the admin language to English and then resaving the theme options fixes the issue.

Please check and confirm if the issue is resolved.
Kind regards,
Mohamed

Screenshot_807.png
Screenshot_806.png
March 24, 2024 at 5:51 pm #15444176

mahmoudA-39

Hi Mohamed

Many thanks for your great support. Yes issue is resolved. I was earlier switching languages and saving changes in each option but did not work.

Regards

March 24, 2024 at 6:57 pm #15444329

mahmoudA-39

Hi Mohamed

I just found this Saving in English actually saves the form in ALL pages instead into only in the specified pages in Arabic language. Please see attached.

Actually there is an option for all pages which i do not want to use as I need the form to show only in specific pages as specified in Arabic.

Regards

Arabic option for Search form.png
March 25, 2024 at 9:38 am #15445465

Mohamed Sayed

Please try the following steps:

1. Go to the Search Options tab
2. Set the admin language to "All Languages"
3. Select the Arabic pages and their English translations
4. Save the changes and clear the cache

Screenshot_813.png
March 25, 2024 at 11:08 am #15445910

mahmoudA-39

Thanks Mohamed

Now is resolved

Regards