Background of the issue:
I am trying to translate the header, footer, and event listings on my site hidden link. I am using Event Booking Manager for WooCommerce – WpEvently, which has a shortcode that works on the English version but not on the French translation. I have tried resetting, translating again, and manually translating the strings.
Symptoms:
The header and footer are not translating, and the event listing shortcode does not work on the French translation version.
Questions:
Can you help me fix the translation issue with the header and footer?
Why is the event listing shortcode not working on the French translation version?
The Event Booking Manager for WooCommerce is not in our compatibility list, however, it doesn't necessarily imply that it is not compatible, just that our team has not tested yet.
Here you have some compatible alternatives: https://wpml.org/plugin-functionality/calendar/
In order to take a deeper look, I created a clean installation of WordPress, WooCommerce, Elementor, WPML, and all necessary WPML add-ons.
You can access the WordPress dashboard using the link below: hidden link
Kindly follow the steps below:
- Don't restore your site there.
- Install Event Booking Manager for WooCommerce
- Try to replicate the issue with the minimal steps.
- Then let me know the steps to see the problem and reproduce it
Hi Otto,
Thank you very much for your response. I have installed the same theme and plugin. However, I am unable to edit the page in Elementor. i think its because of some server settings. This is the shortcode that i needed to add to the home page and see if the translated page shows the event list. The event list currently showing on the home page is the default one came with the theme and need to be replaced with the following shortcode.
[event-list show='3' style='list' pagination='yes']
Please let me know if you are able to edit the page in elementor on the staging site you shared with me.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue.
It would be better to a testing site where the issue is replicated.
The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.
**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.
The integration between WPML And Event Booking Manager for WooCommerce – WpEvently is done by them.
I made a copy of your site to try it locally, and this fixed the problem for me:
- I went to Events > Quick Setup > went through the wizard
- Once I did that, it worked. It looks like that the plugin needs to recognize that WPML is active in the site.
Can you give it a try on your end? If it does not work, I suggest checking with their support too. I think they should be in a better position to help.
Hi Otto,
Thank you very much for the suggestion. I reset the WPML plugin completely and followed the step you suggested and was able to translate it. The problem I had was, the Shortcode for the plugin was not listing any event on the french version of homepage. So after translating the event, i found that the translated version of the event somehow got the event date set to today's date (causing the event to expire - and expired event does not show in the list) and the ticket price and quantity were removed too that's why it was not listing the event on French version. SO as I understood that whenever I translate the event, I have to recheck and correct the event date and event ticket.
Anyways I can do that.
The other major problem I have been facing it that when i do the translation of any page or even if I click the "edit translation link" of any translated page, it does not show every section or content to translate and automatic translation also does not translate the whole content. If you edit the translation for contact page you will just se two words available for translate. and thus the wholepage is not translated.
Can you please check the live site now and tell me why it is not translating all the content. please see the screenshot of translated contact us page for reference.
New threads created by Otto and linked to this one are listed below:
As the original issue is resolved, I created a new ticket to handle this new question.
This will also help other users with similar problems find solutions when searching the forum as well as we avoid mixing lots of questions in one ticket.
